Terms & Conditions

By creating an account, subscribing to a membership plan, accessing any tools or content, or otherwise using the Platform, you enter into a legally binding agreement with Blade Boss LLC.

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Platform on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.

Blade Boss LLC reserves the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Platform. Your continued use of the Platform following any such modification constitutes your acceptance of the revised Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration and keep it updated.
• Passwordless accounts: Some accounts are created without a password and are accessed through a secure link sent to your email address. If you hold such an account, your email account is your credential. You are responsible for its security, and for setting a password on your Blade Boss account if you want an additional way in.
• Immediately notify Blade Boss LLC of any unauthorized use of your account or any other security breach.
• Not share, transfer, or sell your account access to any other individual or entity.
• Not create multiple accounts to circumvent membership tier restrictions or pricing structures.

Blade Boss LLC is not liable for any loss or damage arising from your failure to comply with these security obligations. We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these terms.

Blade Boss offers a free plan (Flyover) and paid membership plans (Flight Plan, Full Panel and Wingman) billed monthly or annually. By subscribing, you agree to the following:

• Automatic Renewal: Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date. You authorize Blade Boss LLC to charge your payment method on file for each renewal period.
• Pricing Changes: Blade Boss LLC reserves the right to adjust pricing at any time. Existing subscribers will receive at least 30 days' notice before any price increase takes effect on their account.
• Tier Access: Features and content are restricted by membership tier. Attempting to access content outside your tier through technical manipulation, account sharing, or other circumvention methods is a violation of these terms.
• Cancellation: You may cancel your subscription at any time through your Account dashboard. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time within a billing cycle.
• Downgrade: If you downgrade to a lower tier, access to higher-tier features terminates at the end of your current billing period.

All payment processing is handled by Square, Inc., a PCI DSS Level 1 certified payment processor. Blade Boss LLC does not store your full credit card number, CVV, or other sensitive payment data on our servers.

• Accepted Methods: We accept major credit and debit cards as processed through Square.
• Failed Payments: If a payment fails, we will attempt to process it again and may notify you via email. Continued failure may result in suspension of your account and loss of access to paid features.
• Disputes & Chargebacks: If you have a billing concern, please contact us at support@bladebosshq.com before filing a chargeback with your bank. Chargebacks filed without prior good-faith communication may result in immediate account termination.
• Taxes: Prices displayed may not include applicable sales tax or other governmental charges, which may be added at checkout where required by law.

We stand behind what we sell. Every new paid plan and every upgrade comes with a 30-day money-back guarantee, and so does the Lawn Playbook. Beyond that:

• New plans and upgrades: If you are not satisfied within 30 days of the charge for a new paid plan or an upgrade, email us and we will refund that charge in full.
• Refunding an upgrade: We refund the upgrade charge and move you back to the plan you had before the upgrade.
• One refund every 12 months: The money-back guarantee can be used once per member in any 12-month period. A refund of the Lawn Playbook counts as that one refund.
• The Lawn Playbook: If you are not satisfied within 30 days of buying the Playbook, email us and we will refund the purchase in full. A refund ends your access to the Playbook, and you agree to delete any copy you downloaded or printed.
• Playbook included in a membership: If your membership includes the Playbook and you are refunded under the money-back guarantee, your Playbook access ends with the membership.
• Subscriptions: After the initial 30-day guarantee period, subscription payments are non-refundable. You may cancel at any time to prevent future charges.
• Yard walks: Yard walks come with the plans that include them and are not sold separately, so there is no separate charge to refund. A refund under the money-back guarantee ends any yard walks still to come.
• Annual Plans: If you cancel an annual plan after the 30-day guarantee, the subscription remains active until the end of the annual period. No partial or prorated refunds are issued.

How refunds are paid: We issue approved refunds within 5 business days, back to the card you paid with. Your bank may take a few more days to show it.

Refund requests should be directed to support@bladebosshq.com.

All content on the Platform, including but not limited to text, graphics, logos, trademarks, the Lawn Playbook, calculator tools, Lawn Map Pro™, software code, UI designs, educational materials, and brand identity, is the exclusive property of Blade Boss LLC and is protected by United States copyright, trademark, and intellectual property laws.

• You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Platform content without prior written permission.
• Automated scraping, data mining, training machine-learning models on our content, or any other form of automated data extraction is strictly prohibited.
• The names "Blade Boss," "Be Your Own Lawn Boss," "Lawn Map Pro," "Flyover," "Flight Plan," "Full Panel," "Wingman," "Turf Rookie," "Stripe Master," "Lawn Legend," and "Flight School for Your Lawn" are trademarks of Blade Boss LLC.
• Blade Boss LLC will pursue all available legal remedies for infringement, including DMCA takedown requests, cease and desist orders, and civil litigation.

The Platform and all content, tools, and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

Blade Boss LLC specifically disclaims all warranties including, but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Platform will be uninterrupted, error-free, secure, or free of viruses or harmful components.
• Any warranty regarding the accuracy, reliability, or completeness of lawn care information, calculator outputs, weather data, or zone measurements provided through the Platform.

All lawn care decisions based on Platform content are made at your own risk. Conditions including soil composition, climate, irrigation, pest exposure, and product application vary significantly and directly affect outcomes. Always test products in small areas first and consult licensed lawn care professionals for specific concerns.

Regulatory compliance is your responsibility. Pesticide, herbicide, fungicide and fertilizer products are regulated at the federal, state, county and municipal level, and the rules differ by location and change over time. Some products lawfully sold in one county are restricted or prohibited in another, and application windows for nitrogen and phosphorus are legally limited in many jurisdictions, including parts of New York State.

You are solely responsible for confirming that any product you purchase or apply is legal for your location and intended use, for holding any license or certification your jurisdiction requires, and for following the product label. The product label is the law. Nothing on the Platform overrides it, and no recommendation, calculator output, schedule, or guide should be treated as confirmation that a product is permitted where you live.

To the maximum extent permitted by applicable law, Blade Boss LLC, its owner, officers, employees, affiliates, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, or goodwill.
• Property damage, including damage to lawns, landscapes, irrigation systems, or equipment.
• Personal injury to you, family members, pets, or third parties.
• Environmental harm resulting from product application based on Platform recommendations.
• Costs of substitute goods or services.

In no event shall Blade Boss LLC's total aggregate liability exceed the greater of (a) one hundred United States dollars ($100.00) or (b) the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. Where such law applies, the exclusions and limitations in this section apply only to the maximum extent permitted, and nothing here limits liability for fraud, willful misconduct, or any liability that cannot lawfully be limited.

You agree to indemnify, defend, and hold harmless Blade Boss LLC, its owner, officers, employees, affiliates, and agents from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of or inability to use the Platform.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any rights of a third party.
• Any content you submit, post, or transmit through the Platform.
• Any lawn care actions taken based on Platform content resulting in harm to persons or property.

Blade Boss LLC participates in affiliate marketing programs. This means we may earn commissions on qualifying purchases made through affiliate links on the Platform, at no additional cost to you.

• Affiliate links may appear in the Lawn Playbook, blog posts, product recommendations, and tool integrations.
• We only recommend products that we genuinely believe provide value to our members. However, affiliate relationships may influence which products are featured.
• Affiliate commissions help support the ongoing development and maintenance of free and low-cost lawn care education.
• You are never obligated to purchase through our affiliate links.

This disclosure is made in compliance with the Federal Trade Commission's guidelines on endorsements and testimonials (16 CFR Part 255).

Testimonials: Any testimonials, success stories, before/after images, or member results shared on the Platform represent individual experiences. They are not a guarantee of specific outcomes. Testimonials may be edited for clarity, grammar, or length while preserving the original meaning.

Savings Claims: Savings estimates are examples based on typical product prices and the details you enter. They aren't a promise. Your actual savings will vary depending on your lawn size, current spending habits, and location.

No information on the Platform should be construed as financial, investment, or professional advice. Always conduct your own due diligence before making purchasing decisions.

If your plan includes yard walks, here is how they work:

• What it is: Chris walks your lawn with you twice a year, in spring and in fall: in person on Long Island, by video anywhere else.
• Scheduling: We reach out to set a time each season. If you need to move it, tell us at least 24 hours ahead and we will find another time that season.
• Missed walks: A walk missed without notice, or not scheduled by the end of its season, does not carry over to the next one.
• What a walk covers: Your lawn's condition, what to do next and in what order, and your questions. It is guidance, not a service: we do not apply products or do work on your property.
• Recording: We record a video walk only with your permission.
• Advice and results: Advice is based on what we can see and the data available, and conditions vary. All recommendations are applied at your own risk, and no specific result is guaranteed.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws provisions.

• Jurisdiction: Any legal action or proceeding arising out of these Terms must be brought exclusively in the state or federal courts located in Suffolk County, New York. You consent to the personal jurisdiction of such courts.
• Informal Resolution: Before filing any claim, you agree to first attempt to resolve the dispute informally by contacting support@bladebosshq.com. We will make a good-faith effort to resolve any dispute within 30 days.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Blade Boss LLC regarding your use of the Platform.

Blade Boss LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to conform to WCAG 2.1 Level AA accessibility standards across the Platform.

If you experience difficulty accessing any part of the Platform or have suggestions for improving accessibility, please contact us at support@bladebosshq.com or call (631) 921-7911. We will work to address your concerns promptly.

The Platform is not intended for use by children under the age of 13. Blade Boss LLC does not knowingly collect, solicit, or store personal information from anyone under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

If we become aware that we have collected personal information from a child under 13, we will delete that information immediately. Parents or guardians who believe their child has provided personal information to us may contact support@bladebosshq.com.

These terms apply if you sign up for text messages from Blade Boss LLC.

• Program: Blade Boss Lawn Alerts. We text seasonal lawn care timing alerts for your area, such as when the pre-emergent, fertilizer or grub control window opens, usually with a link to the matching guide on our site. If you are a member, we may also text you notices about your account.
• How you sign up: You enter your mobile number on a form on our site and check a consent box, which is never checked for you. Consent is not a condition of any purchase.
• Message frequency: Msg frequency varies. Most alerts go out in spring and fall, when the timing windows open.
• Cost: Msg & data rates may apply. We do not charge for our texts, but your mobile carrier's message and data rates apply under your plan.
• To stop: Reply STOP to any message at any time. You will get one text confirming you are unsubscribed, and no further messages after that. END, CANCEL, UNSUBSCRIBE and QUIT also work. To sign up again, reply START.
• Help: Reply HELP to any message, email support@bladebosshq.com, or call (631) 921-7911.
• Carriers: Mobile carriers are not liable for delayed or undelivered messages.
• Changing your number: If you change or give up your mobile number, reply STOP from it first or tell us, so our texts do not reach the next owner of that number.
• Privacy: We do not sell or share your mobile number or your text opt-in data with third parties or affiliates for marketing. See Sections 05 and 06 of our Privacy Policy.